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申し訳ありません
I'm sorry; I apologize; thank you very muchexpression
が、
but; thoughgrammar
その
that; the; part; section; number; um; er; uh-> 其のpre-noun adjective, interjection
件
matter; affair; case; item; subject; counter for received messages; counter for online accountsnoun, counter
は
topic markergrammar
お断り
declining; refusal; rejection; notice; announcementnoun
します。
humble or polite verb construction-> お/ご...するgrammar