noun
customer harassment; excessive complaining from customers
Colloquial abbreviation of カスタマーハラスメント. Refers to unreasonable demands, verbal abuse, or nuisance behavior by customers toward staff.
See also: カスタマーハラスメント
最近、カスハラ対策を強化する企業が増えている。
Recently, more companies are strengthening measures against customer harassment.
カスハラで精神的に参ってしまい、退
I was mentally worn down by customer harassment and quit my job.