noun
customer harassment; harassment by a customer
Refers to unreasonable demands, verbal abuse, or other harassing behavior by customers toward service staff. Often discussed in the context of workplace protection and corporate policies.
カスタマーハラスメント対策として、企業は従業員を守るガイドラインを導入している。
As a measure against customer harassment, companies are introducing guidelines to protect employees.
カスタマーハラスメントに遭った店員は、心身ともに疲れ果てていた。
The store clerk who experienced customer harassment was exhausted both mentally and physically.