expression
what did you do?
Polite way to ask what someone did, often used in service contexts or when showing concern.
昨日はどうされましたか。
What did you do yesterday? (polite)
expression
what's the matter?; can I help you?
Polite inquiry when someone seems troubled or needs assistance; common in customer service and medical settings.
お客様、どうされましたか。
Sir/Ma'am, is something the matter? (polite)