noun
cancellation policy
Wasei-eigo term used in business and service contexts to refer to the rules and fees for canceling a reservation or order.
wasei-eigo (Japanese-coined English), from cancel policy
予約前にキャンセルポリシーを確認してください。
Please check the cancellation policy before making a reservation.
このホテルのキャンセルポリシーは厳しい。
This hotel's cancellation policy is strict.