クレーム処しょ理り

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Meanings

1

noun

complaint handling; handling complaints

Refers to the process of receiving, investigating, and resolving customer complaints, typically in a business or service context.

クレーム
クレーム means 'complaint' or 'claim', while クレーム処理 refers specifically to the process of handling those complaints.
苦く情じょう処しょ理り
苦情処理 is a more formal or traditional Japanese term for complaint handling, whereas クレーム処理 is a common business term using the loanword クレーム.

Compound of クレーム (from English 'claim', used in Japanese to mean 'complaint') and 処理 (processing, handling).