noun
soft aspects; intangible side
Refers to non-physical, human or informational elements (personnel, skills, data) in contrast to hardware or physical infrastructure. Often used in business or IT contexts alongside ハード面.
See also: ハード面
システム導入では、ハード面だけでなくソフト面の整備も重要だ。
When introducing a system, it's important to prepare not only the hardware side but also the soft aspects.
このプロジェクトのソフト面を担当しています。
I'm in charge of the intangible side of this project.