noun
hall staff; floor staff
Wasei-eigo term for staff who serve or assist customers in a hall or floor setting, such as in restaurants, pachinko parlors, or event venues. Not used for office or administrative staff.
wasei-eigo (Japanese-coined English), from hall staff
レストランのホールスタッフとして働いています。
I work as a floor staff member at a restaurant.
パチンコ店のホールスタッフは接客が大変
Being a hall staff member at a pachinko parlor is tough because of the customer service.