expression, noun-modifying (irregular)
identifiable; personalized; with a human touch
Used prenominally to describe something that reflects an individual's personality, effort, or presence, making it feel personal rather than generic or anonymous. Often used in contexts like customer service, handmade items, or communication.
顔が見えるサービスを心がけています。
We strive to provide personalized service where you can see the human touch.
この店の手作り品はどれも顔が見える温かさがある。
Every handmade item in this shop has a warmth that feels personal.
Literally 'a face is visible', this expression figuratively means that the person behind an action or product is recognizable, giving it a personal touch.