Translation guide
In Japanese, the concept of after-sales service is commonly expressed using the borrowed English term アフターサービス, but there are also native Japanese expressions that convey similar meanings depending on the context, such as customer support, maintenance, or follow-up service.
The general concept of service provided after a purchase, including support, repairs, and maintenance.
The most common and direct equivalent, a loanword from English. Widely understood and used in business and consumer contexts.
This product comes with one year of after-sales service.
Inquire about after-sales service.
A more literal Japanese phrase meaning 'service after sale'. Used in formal or explanatory contexts.
Our company places importance on after-sales service.
Another loanword, 'aftercare', often used for ongoing support or maintenance services, especially for products like cars or electronics.
Please leave the aftercare of your car to the dealer.
Service focused on answering questions, troubleshooting, or providing assistance after purchase.
Service involving physical maintenance, repairs, or inspections after purchase.
Service involving checking in with customers after a sale to ensure satisfaction or provide additional help.
While アフターサービス is widely understood, in formal business writing or speeches, you might encounter the more explicit 販売後のサービス. For customer support contexts, カスタマーサポート or simply サポート are often more natural.
詳しくはサポートページをご覧ください。
For details, please see the support page.
We thoroughly provide after-sales follow-up.