トスアップ

noun

introducing a customer or lead to other employees or departments

Business jargon for passing a client or sales lead to a colleague or another department, often to provide better service or expertise.

wasei-eigo (Japanese-coined English), from toss up

• 営えい業ぎょう部ぶから技ぎ術じゅつ部ぶへ顧こ客きゃくをトスアップした。

  We tossed up the customer from the sales department to the technical department.

noun

creating a conversation flow that facilitates getting to the main topic

Used in business communication to describe steering a discussion so that the main point can be addressed smoothly.

• 会かい議ぎの冒ぼう頭とうで軽かるい話わ題だいを出だして、本ほん題だいへのトスアップを図はかった。

  At the start of the meeting, we brought up a light topic to create a toss-up toward the main agenda.