noun
front desk staff; reception staff; receptionist
Wasei-eigo term for staff working at a hotel front desk, office reception, or similar customer-facing counter. Often refers to the collective staff rather than a single individual.
wasei-eigo (Japanese-coined English), from front staff
ホテルのフロントスタッフにチェックインをお願いした。
I asked the hotel front desk staff to check me in.
フロントスタッフの対応がとても親切だった。
The reception staff's service was very kind.