noun
general information desk; information counter
A service counter in stations, airports, department stores, or event venues that provides general guidance and assistance.
駅の総合案内所でバスの乗り場を聞いた。
I asked about the bus stop at the station's general information desk.
空港の総合案内所は到着ロビーにあります。
The airport's general information counter is in the arrivals lobby.
案内所 is a simpler information desk or guide office, while 総合案内所 implies a comprehensive, central information service covering multiple topics.
Compound of 総合 (sōgō, 'general, comprehensive') + 案内所 (annaisho, 'information desk').