クレーム対たい応おう

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Meanings

1

noun

complaint handling; dealing with complaints

Refers to the process or act of responding to customer complaints, often in a business or service context.

クレーム
クレーム means 'complaint' or 'claim', while クレーム対応 specifically refers to the handling or response to such complaints.
対たい応おう
対応 is a broader term for 'response' or 'handling'; クレーム対応 narrows it to complaint-specific situations.

Compound of クレーム (from English 'claim', used in Japanese to mean 'complaint') and 対応 (response, handling).