also: コンシエルジュ
noun
Refers to a hotel staff member who assists guests with reservations, information, and various requests. In Japan, also used for similar service roles in luxury apartments or office buildings.
from French
ホテルのコンシェルジュにレストランの予約をお願いした。
I asked the hotel concierge to make a restaurant reservation.
マンションのコンシェルジュが荷物
The apartment concierge received the package for me.