introducing a customer or lead to other employees or departments
Business jargon for passing a client or sales lead to a colleague or another department, often to provide better service or expertise.
wasei-eigo (Japanese-coined English), from toss up
We tossed up the customer from the sales department to the technical department.
creating a conversation flow that facilitates getting to the main topic
Used in business communication to describe steering a discussion so that the main point can be addressed smoothly.
At the start of the meeting, we brought up a light topic to create a toss-up toward the main agenda.
Wasei-eigo from English 'toss up', used in business contexts with specialized meanings not found in standard English.