front desk staff; reception staff; receptionist
Wasei-eigo term for staff working at a hotel front desk, office reception, or similar customer-facing counter. Often refers to the collective staff rather than a single individual.
wasei-eigo (Japanese-coined English), from front staff
I asked the hotel front desk staff to check me in.
The reception staff's service was very kind.
Variant with interpunct; less common but still seen.
Wasei-eigo from English 'front' and 'staff'.