human operator; live agent; real human
Used in contexts such as customer support, call centers, or system monitoring to emphasize that a human, not an automated system or AI, is handling the task.
I'll connect you to a human operator, not a chatbot.
Human operators are available 24 hours a day.
Compound of 有人 (ゆうじん, 'manned, human-staffed') and オペレーター ('operator'). The term likely arose with the spread of automated systems to distinguish human-staffed services.