noun
consultation desk; inquiry counter; help desk
A service point where people can seek advice, information, or assistance on a specific topic, such as at a government office, company, or support center.
市役所に子育て相談窓口が新しくできた。
A new childcare consultation desk has been set up at the city hall.
困ったことがあれば、まず相談窓口に連絡してください。
If you have any problems, please contact the inquiry counter first.
Compound of 相談 (consultation) and 窓口 (window, counter).