turn a deaf ear; refuse to listen; not get the message
Fixed negative expression meaning someone is unwilling to listen or heed advice; often used when the listener is stubborn or dismissive. The affirmative form 聞く耳を持つ means 'to be willing to listen'.
See also: 聞く耳を持たない
He turned a deaf ear to my advice and ended up failing.
The boss turned a deaf ear to his subordinates' opinions and ended the meeting.