noun
written apology; letter of apology
A formal written statement expressing regret for a mistake or offense. Often used in business, official, or public contexts.
不祥事を受けて、社長が謝罪文を公表した。
In response to the scandal, the company president issued a written apology.
お客様に謝罪文を送る必要がある。
We need to send a letter of apology to the customer.
詫び状 is a more personal or less formal written apology, often used in private correspondence.
Compound of 謝罪 (apology) + 文 (writing, document).