クレーム
also: クレイム
Meanings
1
claim for compensation; customer complaint
Used in business and consumer contexts for a formal complaint seeking compensation, refund, or correction of a defect.
I filed a claim about the defective product.
We received a complaint from a customer.
2
Broader, more general use for expressing dissatisfaction or objection, not necessarily tied to compensation.
He's always making some kind of complaint.
Usage patterns
- 〈人〉にクレームをつけるto lodge a complaint with someone
I lodged a complaint with the store clerk.
- クレームが入るfor a complaint to come in
A complaint came in about a defect in the product.
- クレームに対応するto handle a complaint
Customer service handled the complaint.
- クレームを受け付けるto accept/receive a complaint
This counter accepts complaints.
Expressions
- クレームを出すcomplain; lodge a complaint