also: クレイム
claim for compensation; customer complaint
Used in business and consumer contexts for a formal complaint seeking compensation, refund, or correction of a defect.
I filed a claim about the defective product.
We received a complaint from a customer.
Broader, more general use for expressing dissatisfaction or objection, not necessarily tied to compensation.
He's always making some kind of complaint.
I lodged a complaint with the store clerk.
A complaint came in about a defect in the product.
Customer service handled the complaint.
This counter accepts complaints.
claim token