word of mouth; personal recommendation
Traditional face-to-face sharing of information, opinions, or recommendations among people.
See also: マスコミ
This shop became popular through word of mouth.
online reviews; user comments
Refers to reviews, ratings, and comments posted on the internet about products, services, or businesses.
I checked the online reviews before booking the hotel.
I found out how good this restaurant was through word of mouth.
Word of mouth about the new product spread on social media.
I wrote a review of the product I bought.
I used online reviews as a reference when deciding where to travel.
This app has high ratings in user reviews.