noun, noun or participle which takes 'suru'
individualization; personalization
Business term for when a task or process depends on a specific person's knowledge or skills, making it hard to standardize or share. Often used in contrast to マニュアル化 (manualization/standardization).
See also: マニュアル化
業務の属人化を防ぐために、手順をマニュアル化した。
We standardized the procedures to prevent the work from becoming dependent on specific individuals.
When work is personalized, it can't proceed without the person in charge.