customer service office; customer support center
A dedicated department or office within a company that handles customer inquiries, complaints, and feedback. Often used in formal business contexts.
If you have any questions, please contact our customer service office.
A more general term for customer service, often used in retail or hospitality, while お客様相談室 specifically refers to a formal corporate department.
Compound of お客様 (おきゃくさま, 'customer' with honorific prefix and suffix) + 相談室 (そうだんしつ, 'consultation room'). A straightforward modern business term.