お待まちどおさま

expression

sorry to have kept you waiting

A polite set phrase used when you have made someone wait. Often said upon arriving late or when finally attending to someone.

• 遅おそくなってすみません、お待まちどおさま。

  Sorry I'm late; thank you for waiting.

• お待まちどおさま、すぐご案あん内ないします。

  Sorry to have kept you waiting; I'll show you in right away.