客きゃく離ばなれ

noun

customer loss; decline in patronage

Describes a situation where customers stop coming to a store, product, or service, often due to dissatisfaction, trends, or external factors.

• 値ね上あげが原げん因いんで客きゃく離ばなれが進すすんでいる。

  Customer loss is progressing due to the price increase.

• あの店みせはサービスが悪わるくて客きゃく離ばなれがひどい。

  That shop has terrible customer loss because of poor service.