expression, noun
frequently asked questions; FAQ
A set phrase used as a heading or section title on websites, in manuals, and in customer service. It is a polite, fixed expression.
よくあるご質問のページをご覧ください。
Please see our FAQ page.
この件については、よくあるご質問にも載っています。
This matter is also covered in the FAQ.
The English loanword FAQ is also used in Japanese, especially in tech contexts, but よくあるご質問 is the native equivalent and sounds more formal and customer-friendly.
A fixed phrase composed of よくある (common, frequently occurring) + ご (honorific prefix) + 質問 (question). It is a direct translation of the English 'frequently asked questions' and became widespread with the rise of the internet and customer support.