人当たり (ひとあたり) Japanese meaning | KotomoraThat clerk has a gentle manner and gives a good impression.
Usage patterns
人当たりが柔らかいto have a soft, easygoing manner with people
He has such an easygoing manner that he quickly gets along with anyone.
人当たりがきついto come across as harsh or unfriendly in dealing with people
She's very capable, but she also has a reputation for being harsh with people.
人当たりを良くするto improve one's manner or impression toward others
In customer service work, making an effort to be more personable is essential.