noun, noun or participle which takes 'suru', transitive verb
demand; request; strong desire
A formal, often written request or demand, stronger than お願い or 依頼. Commonly used in business, customer feedback, and official contexts.
お客様からの要望を真摯に受け止めます。
We take our customers' requests seriously.
In response to residents' demands, a new park was built.