聞きき取とる

godan verb (-ru), transitive verb

catch; make out; understand (by hearing)

To successfully hear and understand spoken words, often when the speech is unclear, fast, or in a noisy environment. Implies auditory comprehension.

• 彼かれの早はや口くちの英えい語ごを聞きき取とるのは難むずかしい。

  It's hard to catch his fast English.

• 雑ざつ音おんが多おおくて、相あい手ての声こえが聞きき取とれなかった。

  There was so much noise I couldn't make out the other person's voice.

godan verb (-ru), transitive verb

ask about; inquire; find out by asking

To gather information about a situation or circumstances by asking questions. Focuses on the act of inquiry rather than passive hearing.

• 事じ件けんの詳くわしい状じょう況きょうを聞きき取とるために、警けい察さつが現げん場ばに来きた。

  The police came to the scene to inquire about the details of the incident.

• まずはお客きゃく様さまのご要よう望ぼうを聞きき取とってください。

  First, please ask about the customer's needs.