also: こかくしこう
noun, noun which may take the genitive case particle 'no'
customer orientation; customer-focused
Business term for a philosophy or approach that prioritizes customer needs and satisfaction. Often used in marketing and corporate strategy contexts.
当社は顧客志向のサービスを提供しています。
Our company provides customer-oriented services.
顧客志向の経
Customer-focused management is important.