noun, noun or participle which takes 'suru', intransitive verb
dealing with people; attending to visitors; handling inquiries
Broadly covers responding to and interacting with people in person, by phone, or in writing, especially in service or business contexts. Often implies polite, attentive reception.
お客様からの電話に丁寧に応対する。
I politely handle phone calls from customers.
受付で来客
I am attending to visitors at the reception desk.
クレームの応対には気をつかう。
Dealing with complaints requires care.